Shipping Policy
Last Updated: June 2026
Welcome to Roomflowy. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Our goal is to provide a transparent, reliable, and hassle-free shipping experience from the moment you place your order until it arrives safely at your doorstep.
If you’d like to learn more about our brand and commitment to quality, please visit our About Us page.
Shipping Locations
Roomflowy currently ships throughout the United States and to selected international destinations.
Shipping availability may vary depending on your location. If we’re unable to deliver to your address, we’ll notify you as soon as possible and provide an appropriate solution.
Order Processing
Orders are typically processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays begin processing on the next business day.
During seasonal promotions or periods of high demand, processing times may be slightly longer.
Estimated Delivery Times
United States
Estimated delivery:
5–10 Business Days
International Orders
Estimated delivery:
7–15 Business Days
Please note that these are estimated delivery times only and are not guaranteed.
Unexpected courier delays, customs inspections, severe weather, or other circumstances beyond our control may occasionally affect delivery schedules.
Shipping Costs
Shipping charges are calculated during checkout based on your delivery destination.
Any applicable shipping fees will always be displayed before you complete your purchase.
From time to time, Roomflowy may also offer promotional free shipping on selected products or destinations.
Order Tracking
Once your order has been shipped, you’ll receive a shipping confirmation email with tracking information whenever tracking is available.
Please allow up to 48 hours for tracking updates to become active after your package has been dispatched.
Incorrect Shipping Information
Please review your shipping address carefully before completing your purchase.
Roomflowy cannot be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.
If you notice an error after placing your order, please Contact Us immediately. While we’ll always do our best to help, address changes cannot be guaranteed once an order has entered processing.
Shipping Delays
Although we work hard to deliver every order on time, delays may occasionally occur due to:
- Severe weather conditions
- High shipping volumes
- Customs inspections
- Public holidays
- Carrier-related delays
- Other unforeseen circumstances beyond our control
We sincerely appreciate your patience and understanding should unexpected delays occur.
Lost or Missing Packages
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend that you:
- Check around your delivery location.
- Ask family members or neighbors.
- Contact the shipping carrier.
If you’re still unable to locate your package, please Contact Us and we’ll do our best to assist you.
Damaged Orders
If your order arrives damaged during shipping, please contact us within 48 hours of delivery and provide clear photographs of both the damaged product and its packaging.
We’ll carefully review your request and determine an appropriate resolution.
For complete details, please review our Returns & Refund Policy.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or other government fees depending on your country’s regulations.
These charges are the responsibility of the customer unless otherwise stated during checkout.
Related Information
For additional information, we encourage you to review our:
These pages provide helpful information about our company, policies, and customer support.
Contact Us
If you have any questions regarding shipping, delivery, or your order, we’re always happy to help.
Business Address
5900 Balcones Drive STE 10294
Austin, TX 78731
United States
Thank You
Thank you for choosing Roomflowy.
We truly appreciate your trust and remain committed to delivering your order safely, efficiently, and with the level of service you expect from our brand.